One-time purchases. No subscriptions.
Effective date: 2026
These terms describe how Gravity Coins are purchased and spent at Emotional Gravity. They apply alongside the Terms & Conditions.
No subscription
Emotional Gravity does not offer a subscription or membership. There is no monthly fee, no automatic renewal, and nothing to cancel. You are only ever charged when you choose to buy Gravity Coins.
Gravity Coins
Gravity Coins are the in-app credit used to unlock personalized, AI-generated readings and reports. Coins are bought in one-time packages, are added to your wallet immediately after a successful payment, and do not expire.
Coins have no cash value, cannot be transferred between accounts, and cannot be exchanged for money.
Spending coins
Each personalized reading or report has a coin price shown before you confirm it. Coins are reserved when a reading starts generating and are only finally deducted once the reading is delivered. If generation fails, the reserved coins are returned to your wallet automatically.
Reopening a reading you have already paid for never costs coins again.
Refund policy
Coin purchases are non-refundable, except where a refund is required by applicable law, because coins unlock immediate digital content: readings, generated reports, and symbolic intelligence outputs.
If you were charged for a reading that was never delivered, contact us and the coins will be restored to your wallet.
Pricing changes
Coin package prices and the coin cost of individual readings may change over time. Any change applies only to purchases made after it takes effect — coins already in your wallet keep their value.
Payment processing
Payments are processed securely through Stripe. Emotional Gravity does not store your full card details on its servers. Only payment metadata (such as last-4 digits, status, and transaction identifiers) is retained for account management.
Failed or interrupted payments
If a payment fails or you close the checkout window, no coins are added and you are not charged. If a payment succeeds but coins do not appear in your wallet, the purchase is reconciled automatically; if it still does not resolve, contact us and we will credit it manually.
Changes to these terms
We may update these Purchase Terms over time. Material changes will be communicated through the app or by email where possible. Continued use after such changes constitutes acceptance.
For billing questions, please use the Legal Contact form.